1. Can the residents trigger the Siren Kit installed at the guardhouse by pressing the Panic Button on an I-Neighbour mobile App?
Yes they can. This is applicable for communitys that have added the Siren Kit to their security system. The default settings of the App will trigger the Siren Kit to alert the guards when residents required help at their own unit.
2. What are the components installed with the Siren Kit to boost alert?
The Siren Kit comes with a strobe light, an alarm, and an LED panel to indicate the name and unit number of a resident who requires help.
3. If resident presses the Panic Button on the i-Neighbour App but he or she is not around the community, wouldn't it add unnecessary burden to guards whom only take care the community’s security issues?
i-Neighbour is designed in such a way that if a resident pressed the Panic Button while he is outside a community, the system would only alert his immediate family members and friends registered on his emergency contact, and would neither alert the guards or the neighbours, nor trigger the Siren Kit.
4. What happens when resident presses the Panic Button when he is around the community's compound but not in his own unit?
The Siren Kit would be triggered as usual, but the notification received by all the emergency contacts will provide an update of his exact whereabouts.
6. What is a TimeTec Smart Alarm?
TimeTec Smart Alarm is a wireless alarm system deploying Bluetooth technology. It can be installed as a standalone system in an individual house with TimeTec Security App, but if a community is using i-Neighbour solution, the TimeTec Smart Alarm can be integrated with the system. When your unit in a community triggered the TimeTec Smart Alarm, it also will trigger the Siren Kit at the guardhouse to alert the guards and the surrounding. In other words, if you are using TimeTec Smart Alarm in a community, i-Neighbour acts as a Central Alert System for it.
